WhatsApp Business: turning conversations into customers

In Punta Cana, Miami, and Orlando, many customers prefer messaging on WhatsApp over filling out a form or making a call. It's a faster, more personal channel that removes the friction of waiting for an email reply.

Adding a visible WhatsApp button throughout your entire site — not just on the contact page — significantly increases inquiries, because it lowers the effort needed to take the first step.

A pre-filled message based on the page the visitor is on (for example, mentioning the specific service they were viewing) helps the conversation start with context, instead of a generic "hi, I have a question."

Responding fast matters as much as being available: customers who message on WhatsApp expect a reply within minutes, not hours. Having a clear process for managing those conversations is just as important as having the button on the site.